Product Assurance Engineer
Company: Ferguson Enterprises
Location: Newport News
Posted on: May 9, 2024
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Job Description:
Job Posting:
Ferguson is a leading value-added distributor in North America
providing expertise, solutions, and products. From infrastructure,
plumbing, and appliances to HVAC, fire, fabrication, and more, we
exist to make our customers' complex projects simple, successful,
and sustainable.
The Product Assurance Engineer supports the efforts of the Product
Assurance team specific to Product Quality and Compliance, with the
goal to ensure the products we sell comply with all market and
legal requirements, are safe, meet or exceed industry standards and
specifications, and are sourced from vendors that comply with our
overall requirements. Will also apply quality tools and techniques
for preventing and investigating product quality issues and
facilitate improvements to our products and processes.
Location:
This role is approved to be fully remote and can be based in the
United States.
Responsibilities:
General:
Work with other engineers and analysts on a cohesive team to
accomplish goals and proactively drive product quality and
compliance from the inception stage.
Manage larger projects within Product Assurance which require cross
functional coordination within Ferguson groups, as well as outside
the organization.
Offer outstanding customer service to internal and external
customers with product assurance related issues. Develop
benchmarks, reporting, and analysis for specific product
categories.
Product Quality:
Ensure processes such as vendor onboarding (Stage Gate) are
followed at the product / sourcing inception stage so that product
quality and compliance targets are met.
Monitor, document, and report product quality issues and draft
product advisories and recalls.
Provide technical support to downstream customers by coordinating
product inspections or product testing to support root cause
analysis.
Participate in or lead vendor quality audits as needed and support
inspections.
Work with vendors to implement corrective actions and develop
product improvements.
Review nonconformance data and make data-driven decisions for the
best resolutions.
Product Compliance:
Lead the Own Brand certification program for specific categories,
ensuring products are properly tested, labeled, and marked as
required and are safe for consumer and contractor use in the
market.
Work with third party certification and testing agencies to make
sure specific Own Brand products are properly certified. Examples:
UL, ETL, FM, CSA, ASME, NEC, ASTM, ANSI, MSS, NFPA, NSF, etc.
Research industry compliance regulations and policies at federal
and state level.
Create and/or revise compliance policies and related documentation,
including standard operating procedures, spec sheets, product
certification databases, etc.
Communicate compliance policies and guidelines to category
management, legal and designated departments.
Qualifications:
Bachelor's degree is required with preference in an engineering
field. Demonstrated quality assurance or compliance experience will
be considered.
3-5 years experience in product quality and compliance.
ASQ Certification(s) is a plus: CQE, CQA, CQPA, or CMQ/OE
Experience with quality tools, such as six sigma, lean
manufacturing, FMEA, and root cause analysis (8D, 5Why, etc.)
Knowledge of industry compliance requirements including ASME, ASTM,
ANSI, MSS, NSF, NFPA, CSA, ETL, NEC, DOE, CEC, Energy Star, UL
approvals, etc.
Knowledge of Consumer Product Safety Commission (CPSC) rules,
regulations, and processes regarding recalls.
Ability to analyze complex issues and produce working
solutions.
Strong process orientation.
Ability to prioritize, multitask and manage deadlines.
Ability to handle stress and work well in a fast-paced
environment.
Ability to work well independently and as a team.
Excellent communication skills (oral, written and telephone
skills).
Strong computer skills (Microsoft Office: Word, Excel, Power BI,
PowerPoint).
Effective listening and interpersonal skills.
Poise and maturity to interact with management, vendors, and
customers.
Interact if needed with regulatory and certification agencies.
Support and enforce corporate policies and initiatives.
Ferguson is dedicated to providing meaningful benefits programs and
products to our associates and their families-geared toward
benefits, wellness, financial protection, and retirement savings.
Ferguson offers a competitive benefits package that includes
medical, dental, vision, retirement savings with company match,
paid leave (vacation, sick, personal, holiday, and parental),
employee assistance programs, associate discounts, community
involvement opportunities, and much more!
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Pay Range:
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$4,500.00 - $9,716.30
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly
for all other roles.
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This role is Bonus or Incentive Plan eligible.
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The Company is an equal opportunity employer as well as a
government contractor that shall abide by the requirements of 41
CFR 60-300.5(a), which prohibits discrimination against qualified
protected Veterans and the requirements of 41 CFR 60-741.5(A),
which prohibits discrimination against qualified individuals on the
basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer
F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation
Information
(https://www.ferguson.com/content/careers/reasonable-accommodation)
Ferguson is a project success company providing expertise,
solutions and products from infrastructure, plumbing and appliances
to HVAC, fire, fabrication and more. As a leading value-added
distributor of residential and commercial plumbing supplies and
pipe, valves and fittings in the U.S., we exist to make our
customers' complex projects simple, successful and sustainable. The
professionals we serve help transform the world we live in, and we
are their trusted partners with the scale to provide peace of
mind.
Founded in 1953, Ferguson is part of Ferguson plc, which is listed
on the New York Stock Exchange (NYSE: FERG) and London Stock
Exchange (LSE: FERG). With approximately 36,000 associates across
1,700 locations, Ferguson plc serves customers in all 50 states,
Canada, Puerto Rico, Mexico and the Caribbean.
Keywords: Ferguson Enterprises, Hampton , Product Assurance Engineer, Engineering , Newport News, Virginia
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