Secret Cleared Telecommunications Analyst

Company: The Computer Merchant, LTD.
Location: Hampton
Posted on: February 14, 2025

Job Description:

JOB TITLE: Secret Cleared Telecommunications Analyst

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JOB LOCATION: Hampton VA
WAGE RANGE*: $50hr to $55hr
JOB NUMBER: RQ194649

REQUIRED EXPERIENCE:Skills: Telecommunications, Telecommunication Systems, Users Training
Experience: 3 + years of related experience
CompTIA Security Plus required.


JOB DESCRIPTION
---Performs a variety of technical tasks including remote and onsite support of the following equipment. Routers and switches (Cisco), radios (PRC117, URC 200/300, CM 300/350 V2) and serial to IP converting devices (Sunhillo).
Modifies, moves, and installs a range of new equipment.
Troubleshoots a variety of hardware and software problems and interconnectivity issues.
Performs a variety of integrity testing and interviews customers to gather information about problems.
Prepares and presents a variety of incident/performance reports to the customer and to the service delivery manager.
Provides advice and a variety of onsite training for customer support personnel.
May coach and review the work of less-experienced professionals.
May serve as a team or task leader. (Not a people manager)
Analyzes, maintains, and modifies telecommunications systems to meet operational standards.
Monitors the operations of telecommunications systems and services of vendors.
Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
Plans and coordinates all moves and installation of telecommunications equipment.
Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
Maintains records and prepares complex reports relevant to the operation of the telecommunications systems.


What You Will Need to Succeed:

Provides end-user training of telecommunications features and functionality.
CompTIA Security Plus required.
Req lists bachelor's degree, but the job profile technically only requires technical training-BA/BS (or equivalent experience), 3+ years of experience


Equal Opportunity Employer Veterans/Disabled

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Keywords: The Computer Merchant, LTD., Hampton , Secret Cleared Telecommunications Analyst, IT / Software / Systems , Hampton, Virginia