Client Success Advocate

Company: VirtualVocations
Location: Norfolk
Posted on: October 23, 2024

Job Description:

A company is looking for a Client Success, Customer Advocate.

Key Responsibilities

Maximize customer retention rates and minimize churn through effective sales techniques
Execute the renewal process to ensure annual recurring revenue is retained or expanded
Collaborate with Sales and Customer Success Managers on renewal strategies and customer analytics

Required Qualifications

Bachelor's degree or equivalent experience
Related sales or customer experience in B2B software sales
Experience with subscription go-to-market approaches for customer success management and renewals
Demonstrated progressive experience in roles such as SDR, BDR, or CSM
Preferred experience with technical products, particularly in DevOps or software development lifecycle

Keywords: VirtualVocations, Hampton , Client Success Advocate, Other , Norfolk, Virginia

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