Customer Care Specialist
Company: VirtualVocations
Location: Norfolk
Posted on: October 24, 2024
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Job Description:
A company is looking for a Customer Care Specialist I to provide
exceptional service and support to its customer base.
Key Responsibilities
Master the product and provide personalized customer
experiences
Engage with customers via phone, email, Zoom, and chat to resolve
issues
Collaborate on projects to optimize product and improve
processes
Required Qualifications
BA/BS degree or equivalent work experience
3+ years of professional work experience
Previous customer service experience with a strong service
orientation
High degree of flexibility and adaptability to change
Strong curiosity and desire to learn
Keywords: VirtualVocations, Hampton , Customer Care Specialist, Other , Norfolk, Virginia
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here to apply!
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