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Customer Care Specialist

Company: VirtualVocations
Location: Norfolk
Posted on: October 24, 2024

Job Description:

A company is looking for a Customer Care Specialist I to provide exceptional service and support to its customer base.
Key Responsibilities

Master the product and provide personalized customer experiences
Engage with customers via phone, email, Zoom, and chat to resolve issues
Collaborate on projects to optimize product and improve processes

Required Qualifications

BA/BS degree or equivalent work experience
3+ years of professional work experience
Previous customer service experience with a strong service orientation
High degree of flexibility and adaptability to change
Strong curiosity and desire to learn

Keywords: VirtualVocations, Hampton , Customer Care Specialist, Other , Norfolk, Virginia

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